Privacy Policy
1. General Information
Web-Selt programming & advertising agency e.U. is committed to protecting the privacy and security of the data of users who access our website. This privacy policy describes the types of data we collect, the purposes for which we use this data, users’ rights, and the measures we take to protect this data. The policy complies with the General Data Protection Regulation (GDPR) and applicable national legislation in Austria.
1.1 Purpose of the Privacy Policy
The purpose of this policy is to inform users about how Web-Selt programming & advertising agency e.U. collects, uses, and protects their personal data. It is important to us that users are fully aware of their rights and how they can exercise these rights.
1.2 Applicability of the Policy
This privacy policy applies to all visitors and users of our website. By using our website, users agree to the collection and use of their personal data in accordance with this policy.
1.3 Important Definitions
- Personal Data: Any information that can directly or indirectly identify an individual, such as IP address, usage data, or other contact information.
- Data Processing: Any operation or set of operations performed on personal data, including collection, storage, use, transfer, or deletion.
- Data Protection Officer: The person designated to handle data protection matters within Web-Selt programming & advertising agency e.U.
1.4 Policy Changes
We reserve the right to update this privacy policy to reflect changes in our practices or legal framework. Users will be notified of any significant changes through an announcement on our website. We recommend users review this policy periodically to stay informed about how we protect their personal data.
1.5 Contact
For any questions or concerns regarding this privacy policy or how we handle personal data, users can contact our data protection officer at:
- Email: office@web-selt.eu
- Phone: +43 660 1256757
- Address: Fradenbergstraße 7, 8160 Thannhausen
2. Types of Data Collected
Web-Selt programming & advertising agency e.U. collects personal and non-personal data from users of our website. This data is collected to help us improve our services and provide a better user experience. The data collected falls into the following categories:
2.1 Usage Data
When you visit our website, we automatically collect certain information about how you interact with the site. This data includes:
- IP Address: To identify the approximate geographical location and monitor suspicious activity.
- Browser Type and Version: To ensure our site is compatible with different browsers.
- Operating System: To better understand how our site is used on different platforms.
- Pages Visited: To analyze which pages are most popular and improve the content and structure of our site.
- Time Spent on Site: To evaluate user engagement and optimize site navigation.
2.2 Contact Data
If you contact us through forms on the site, we collect the following information:
- Email Address: To respond to your questions and requests.
- Your Message: The information you provide in your message, which helps us understand and better respond to your needs.
2.3 Cookies and Similar Technologies
Our site uses cookies and similar technologies to collect data about your activity on the site. These technologies help us:
- Personalize User Experience: Store your preferences and settings for future visits.
- Analyze Site Performance: Monitor and analyze site usage and performance to improve our services.
2.4 Data Collected Through Third Parties
Occasionally, we may receive data about you from third parties, such as our business partners. This data is used in accordance with this privacy policy and with your consent.
Notes on Legal Compliance:
- GDPR: All data collected and processed by Web-Selt programming & advertising agency e.U. is managed in accordance with the General Data Protection Regulation (GDPR).
- Transparency: Users are clearly and fully informed about the types of data collected and the purposes of their collection.
- Consent: Where user consent is required for data collection and processing, it will be obtained explicitly.
3. Purposes of Data Collection
Web-Selt programming & advertising agency e.U. collects and uses user data for a variety of legitimate and necessary purposes for the operation and improvement of our services. All data is collected and processed in accordance with the General Data Protection Regulation (GDPR) and other applicable regulations. The purposes of data collection include:
3.1 Improving Our Services
- Analysis and Research: We use usage data to understand how visitors interact with our site, identify trends, and make continuous improvements. For example, we analyze which pages are visited most often and how long users spend on each page to optimize the content and structure of the site.
3.2 Personalizing User Experience
- Preferences and Settings: We collect and store information about users’ preferences and settings to personalize their experience on the site. This may include remembering the preferred language, viewing theme, or other personalized settings.
3.3 Communication and Responses
- Contact and Support: We use contact data to respond to users’ questions and requests. For example, if you send us a message through the contact form, we will use your email address to respond.
3.4 Security and Fraud Prevention
- Site Protection: We use data to monitor and ensure the security of our site. For example, we analyze IP addresses and other usage data to detect and prevent suspicious or fraudulent activities.
3.5 Legal Compliance
- Regulatory Compliance: We collect and process data to comply with legal and regulatory obligations. For example, we may store certain data to meet tax reporting requirements or other legal requirements.
3.6 Cookies and Similar Technologies
- Analysis and Functionality: We use cookies and other similar technologies to collect data about site activity. This data helps us improve site functionality and provide a better user experience.
3.7 Marketing Optimization
- Service Promotion: Although we do not collect personal data for direct marketing, we use aggregated and anonymized data to better understand our audience and optimize marketing strategies.
Notes on Legal Compliance:
- GDPR: All purposes of data collection and processing are in accordance with GDPR, ensuring that data is collected only for legitimate and necessary purposes.
- Transparency: Users are clearly and fully informed about the purposes for which their data is collected and used.
- Data Minimization: We collect and use only the data necessary to achieve the specified purposes, avoiding excessive collection of information.
4. Legal Basis for Data Processing
Web-Selt programming & advertising agency e.U. processes users’ personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. Our data processing is based on the following legal grounds:
4.1 User Consent
- Description: In certain cases, we request explicit user consent for the processing of their personal data. For example, when users subscribe to a newsletter or contact us through the contact form.
- Legal Basis: Article 6(1)(a) of the GDPR – The data subject has given consent to the processing of their personal data for one or more specific purposes.
- Right to Withdraw: Users have the right to withdraw their consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
4.2 Performance of a Contract
- Description: We process users’ personal data when necessary to fulfill contractual obligations. For example, contact data is used to respond to users’ requests or to provide the requested services.
- Legal Basis: Article 6(1)(b) of the GDPR – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
4.3 Legal Obligations
- Description: Sometimes, we are required to process personal data to comply with legal and regulatory requirements. For example, we may retain certain data for compliance with tax and accounting requirements.
- Legal Basis: Article 6(1)(c) of the GDPR – Processing is necessary for compliance with a legal obligation to which the controller is subject.
4.4 Legitimate Interests
- Description: We process personal data based on our legitimate interests, provided that these interests do not override the rights and fundamental freedoms of users. For example, we use data to improve the security of our site and to prevent fraud.
- Legal Basis: Article 6(1)(f) of the GDPR – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
4.5 Protecting Vital Interests
- Description: In rare cases, we may process personal data to protect the vital interests of users or others. For example, this legal basis may be used in emergency situations that require data processing to ensure users’ safety.
- Legal Basis: Article 6(1)(d) of the GDPR – Processing is necessary in order to protect the vital interests of the data subject or of another natural person.
4.6 Performance of a Task in the Public Interest
- Description: We process personal data in situations where it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
- Legal Basis: Article 6(1)(e) of the GDPR – Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Notes on Legal Compliance:
- GDPR: The processing of personal data by Web-Selt programming & advertising agency e.U. is in full compliance with the provisions of the GDPR.
- Transparency: Users are clearly and fully informed about the legal bases on which their data is processed.
- Users’ Rights: We ensure the respect of users’ rights, including the right to withdraw consent and to request access to their personal data.
5. Data Recipients
Web-Selt programming & advertising agency e.U. respects the confidentiality of users’ data and does not sell, rent, or trade this data with third parties. Personal data collected from users may be shared with certain entities only for specific and legitimate purposes, in accordance with applicable legislation. The recipients of personal data can be divided into the following categories:
5.1 Public Authorities
- Description: In certain situations, we may be required to disclose users’ personal data to public authorities to comply with legal obligations or applicable regulations.
- Examples: Tax authorities, law enforcement authorities, courts.
5.2 Legal and Financial Advisors
- Description: Personal data may be shared with our company’s legal and financial advisors to obtain professional advice or to defend our legal rights.
- Examples: Lawyers, accountants, auditors.
5.3 Hosting Partners and IT Service Providers
- Description: To ensure the operation of our website and to improve the services offered, personal data may be shared with IT service providers and hosting partners who assist us in managing our technological infrastructure.
- Examples: Hosting service providers, cloud service providers.
5.4 Third Parties Involved in Corporate Transactions
- Description: In the event of a merger, acquisition, or sale of assets, users’ personal data may be transferred to third parties involved in these transactions, with respect for confidentiality and users’ rights.
- Examples: Potential buyers, merger partners.
5.5 Contractual Partners
- Description: If we collaborate with contractual partners to provide services to users, personal data may be shared with these partners, ensuring that they adhere to the same privacy standards.
- Examples: Marketing service providers, advertising agencies.
Important Notes on Data Recipients:
- Confidentiality and Security: We ensure that all recipients of personal data respect the confidentiality and security of this data. We enter into confidentiality and data processing agreements with all recipients, in accordance with GDPR requirements.
- Data Minimization: We share only the data strictly necessary to fulfill the specific purposes mentioned. We avoid excessive disclosure of personal information.
Notes on Legal Compliance:
- GDPR: All data sharing is carried out in accordance with the provisions of the GDPR and other applicable regulations.
- Transparency: Users are clearly and fully informed about the recipients of their personal data.
- Data Protection: We ensure that all recipients comply with the data protection standards imposed by applicable legislation.
6. International Data Transfers
Web-Selt programming & advertising agency e.U. is committed to protecting the personal data of its users and complying with legal regulations regarding international data transfers. In certain situations, personal data may be transferred to countries outside the European Economic Area (EEA). These transfers are carried out only in accordance with GDPR regulations and under conditions that ensure an adequate level of data protection.
6.1 Conditions for International Data Transfers
International data transfers are carried out only under the following conditions:
- Adequacy Decisions: Data is transferred to countries that the European Commission has decided provide an adequate level of data protection.
- Adequate Safeguards: In the absence of an adequacy decision, international data transfers are carried out based on adequate safeguards, such as standard contractual clauses approved by the European Commission, binding corporate rules (BCR), or other approved legal mechanisms.
- Specific Exceptions: In rare cases, international data transfers may take place based on specific exceptions provided by the GDPR, such as the explicit consent of the user or the necessity of the transfer for the performance of a contract.
6.2 Safeguards and Protection Measures
To ensure adequate protection of personal data transferred internationally, Web-Selt programming & advertising agency e.U. implements the following measures:
- Standard Contractual Clauses: We use standard contractual clauses approved by the European Commission to ensure data protection in the case of transfers to countries that do not benefit from an adequacy decision.
- Data Transfer Agreements: We enter into data transfer agreements with recipients outside the EEA to ensure compliance with GDPR standards.
- Risk Assessment: We assess the risks associated with international data transfers and implement appropriate measures to minimize these risks.
6.3 Information for Users
Our users are clearly and transparently informed about any international data transfers, including the applicable protection measures and their rights in relation to these transfers. If we transfer personal data to a country outside the EEA, we will inform users about:
- Destination Country: Information about the country to which the data will be transferred.
- Protection Measures: Description of the protection measures implemented to ensure an adequate level of data protection.
6.4 Users’ Rights
Users have the right to be informed about international data transfers and the applicable protection measures. In addition, users have the right to request a copy of the protection measures implemented for international data transfers and to obtain additional information about these transfers.
6.5 Contact and Additional Information
For any questions or concerns related to international data transfers, users can contact our Data Protection Officer at:
- Email: office@web-selt.eu
- Phone: +43 660 1256757
- Address: Fradenbergstraße 7, 8160 Thannhausen
Notes on Legal Compliance:
- GDPR: All international data transfers are carried out in accordance with the provisions of the GDPR and other applicable regulations.
- Transparency: Users are clearly and fully informed about international data transfers and the applicable protection measures.
- Data Protection: We ensure that all international data transfers comply with the data protection standards imposed by applicable legislation.
7. Data Retention Period
Web-Selt programming & advertising agency e.U. retains users’ personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal provisions and applicable regulations. The data retention period may vary depending on the type of data and the purpose of its processing.
7.1 General Retention Principles
- Storage Limitation: Personal data is retained only for the period necessary for the specified purposes in this privacy policy, in compliance with the principle of data minimization.
- Compliance with Legal Obligations: We retain personal data for the periods required by applicable laws (e.g., tax, accounting, or other regulations).
7.2 Specific Retention Periods
- Usage Data: Automatically collected data, such as IP address, browser type, and visited pages, is retained for up to 6 months from the date of collection to allow for analysis and improvement of the site.
- Contact Data: Data provided through contact forms is retained for as long as necessary to respond to users’ requests and to fulfill the purposes of communication. After the communication is completed, this data is retained for up to 1 year.
- Cookies: The retention period of cookies depends on their type. Session cookies are deleted after closing the browser, while persistent cookies may be retained for up to 12 months or according to the settings specified in our cookie policy.
7.3 Retention for Legal and Compliance Purposes
- Legal Obligations: We retain certain personal data for longer periods when necessary to comply with legal obligations. For example, tax and accounting data is retained for up to 7 years, in accordance with tax and accounting legislation in Austria.
- Disputes and Investigations: If necessary, we may retain personal data for longer periods to protect our legal rights, resolve disputes, or respond to legal investigations.
7.4 Data Deletion
- Deletion Procedure: After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with users.
- Users’ Rights: Users have the right to request the deletion of personal data under certain circumstances, in accordance with GDPR provisions. We will evaluate these requests in accordance with legal obligations and our internal policies.
7.5 Contact and Additional Information
For any questions related to the data retention period or to request the deletion of personal data, users can contact our Data Protection Officer at:
- Email: office@web-selt.eu
- Phone: +43 660 1256757
- Address: Fradenbergstraße 7, 8160 Thannhausen
Notes on Legal Compliance:
- GDPR: All data retention practices are in compliance with the provisions of the GDPR and other applicable regulations.
- Transparency: Users are clearly and fully informed about the retention period of their personal data.
- Data Protection: We ensure that personal data is securely deleted or anonymized after the applicable retention period expires.
8. Users’ Rights
In accordance with the General Data Protection Regulation (GDPR), users have several rights related to their personal data. Web-Selt programming & advertising agency e.U. respects and facilitates the exercise of these rights. Users can exercise their rights by contacting us using the contact information provided at the end of this section.
8.1 Right of Access
- Description: Users have the right to obtain confirmation as to whether their personal data is being processed and, if so, to access this data and information about how it is processed.
- How to Exercise: You can request a copy of your personal data that we hold by submitting a written request.
8.2 Right to Rectification
- Description: Users have the right to request the correction of inaccurate personal data or the completion of incomplete data.
- How to Exercise: If you find that your personal data is incorrect or incomplete, you can contact us to rectify it.
8.3 Right to Erasure (Right to be Forgotten)
- Description: Users have the right to request the deletion of their personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when consent has been withdrawn.
- How to Exercise: You can request the deletion of your personal data by contacting us and explaining the reasons for your request.
8.4 Right to Restrict Processing
- Description: Users have the right to request the restriction of the processing of their personal data under certain circumstances, such as when they contest the accuracy of the data or when the processing is unlawful.
- How to Exercise: You can contact us to request the restriction of the processing of your personal data, specifying the reasons for your request.
8.5 Right to Data Portability
- Description: Users have the right to receive their personal data that they have provided to us, in a structured, commonly used, and machine-readable format, and to transmit this data to another controller.
- How to Exercise: You can contact us to request a copy of your data in a portable format.
8.6 Right to Object
- Description: Users have the right to object, on grounds relating to their particular situation, to the processing of their personal data, including profiling. If we process data for direct marketing purposes, users have the right to object at any time to such processing.
- How to Exercise: You can contact us to exercise your right to object, specifying the reasons for your objection.
8.7 Right Not to Be Subject to Automated Decision-Making
- Description: Users have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.
- How to Exercise: If you believe you have been subject to such a decision, you can contact us to request human intervention and to contest the decision.
8.8 Right to Lodge a Complaint with a Supervisory Authority
- Description: Users have the right to lodge a complaint with a supervisory authority if they believe that the processing of their personal data violates the GDPR.
- How to Exercise: To lodge a complaint, contact the competent supervisory authority in Austria: the Data Protection Authority (Datenschutzbehörde).
Contact for Exercising Rights
To exercise any of the above rights, please contact us at:
- Email: office@web-selt.eu
- Phone: +43 660 1256757
- Address: Fradenbergstraße 7, 8160 Thannhausen
Notes on Legal Compliance:
- GDPR: All users’ rights are guaranteed in accordance with the provisions of the GDPR and other applicable regulations.
- Transparency: Users are clearly and fully informed about their rights and how to exercise them.
- Data Protection: We ensure that the exercise of users’ rights is facilitated and respected appropriately.
9. Filing a Complaint
Web-Selt programming & advertising agency e.U. is committed to protecting users’ rights and complying with data protection regulations. If you have concerns or believe that your data protection rights have been violated, you have the right to file a complaint.
9.1 Right to File a Complaint
- Description: Users have the right to file a complaint with the competent supervisory authority if they believe that the processing of their personal data violates the General Data Protection Regulation (GDPR) or other applicable data protection regulations.
- Competent Authority: In Austria, the competent supervisory authority is the Data Protection Authority (Datenschutzbehörde).
9.2 Procedure for Filing a Complaint
- Step 1: Contact Web-Selt programming & advertising agency e.U.
- Description: First, we encourage you to contact us directly to try to resolve any issue or concern related to the processing of your personal data. We will try to resolve the issue as quickly and efficiently as possible.
- Contact:
- Email: office@web-selt.eu
- Phone: +43 660 1256757
- Address: Fradenbergstraße 7, 8160 Thannhausen
- Step 2: Contact the Data Protection Authority (Datenschutzbehörde)
- Description: If you are not satisfied with our response or if you wish to address the issue directly with the competent authority, you can file a complaint with the Data Protection Authority.
- Contact Details of the Data Protection Authority:
- Address: Österreichische Datenschutzbehörde, Barichgasse 40-42, 1030 Wien, Austria
- Phone: +43 1 52 152-0
- Email: dsb@dsb.gv.at
- Website: www.dsb.gv.at
9.3 Information Required for Filing a Complaint
- Personal Details: The complainant’s name, address, and contact details.
- Description of the Issue: A detailed description of the concern or issue related to the processing of personal data.
- Relevant Documentation: Any relevant documents or evidence supporting the complaint.
9.4 Response Time
- Timeframe: The Data Protection Authority will evaluate the complaint and respond within a reasonable timeframe, according to their internal procedures. Generally, users should receive an initial response within one month of filing the complaint.
Notes on Legal Compliance:
- GDPR: The complaint procedures are in compliance with the provisions of the GDPR and other applicable regulations.
- Transparency: Users are clearly and fully informed about their rights and how to file a complaint.
- Data Protection: We ensure that all complaints are handled appropriately and in compliance with data protection standards.
10. Changes to the Privacy Policy
Web-Selt programming & advertising agency e.U. reserves the right to update or modify this privacy policy at any time to reflect changes in our data processing practices, legislative changes, or other relevant factors. Any significant changes will be communicated to users in a clear and transparent manner.
10.1 Reasons for Change
- Changes in Legislation: We update the privacy policy to comply with new data protection regulations and laws.
- Changes in Data Processing Practices: We review the policy to reflect changes in how we collect, use, and protect personal data.
- Operational Changes: We adapt the policy to reflect changes in our organizational structure, services offered, or business partnerships.
10.2 Notification Procedure
- Site Announcements: Any changes to the privacy policy will be posted on this page. We recommend checking this page periodically to stay informed about any updates.
- Direct Notifications: If the changes are significant, we may choose to inform users through additional means, such as email or direct notifications on the site, ensuring that users are aware of important changes.
10.3 Effect of Changes
- Effective Date: Changes to the privacy policy take effect immediately after being posted on the site, unless otherwise specified.
- Users’ Consent: Continued use of our site after the changes are posted constitutes acceptance of these changes by users. If the changes require explicit user consent, we will seek this consent before implementing the changes.
10.4 Contact for Questions
For any questions or concerns related to changes in the privacy policy, users can contact our Data Protection Officer at:
- Email: office@web-selt.eu
- Phone: +43 660 1256757
- Address: Fradenbergstraße 7, 8160 Thannhausen
Notes on Legal Compliance:
- GDPR: We ensure that all changes to the privacy policy comply with the provisions of the GDPR and other applicable regulations.
- Transparency: Users are clearly and fully informed about any changes to the privacy policy.
- Data Protection: Changes are implemented in compliance with data protection standards, ensuring that users’ rights are protected.