Information on Online Dispute Resolution

According to the current legislation in Austria, it is mandatory to provide customers with clear and accessible information about alternative dispute resolution.

European Online Dispute Resolution (ODR) Platform

To facilitate online dispute resolution, you can access the European Commission’s online dispute resolution platform here.

Alternative Dispute Resolution Procedure

If you have a dispute with our company, you can resort to alternative dispute resolution (ADR). This is a procedure where an independent, non-judicial entity helps the parties involved reach an amicable solution.

Contact

For any issues or questions related to dispute resolution, please contact us:

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